01 Privacy Policy Overview

This Privacy Policy explains how Promptiva Shop collects, uses, stores, protects, and shares information when you browse our website, create an account, place an order, purchase AI prompts, download digital products, or interact with our services.

Promptiva Shop provides digital prompt products designed for AI image generation, AI video creation, short films, cinematic workflows, and related creative applications.

02 Information We Collect

Depending on how you use Promptiva Shop, we may collect information that you voluntarily provide or information generated through normal website and transaction activity.

• Basic account information such as your name and email address.
• Billing and transaction information required to process an order.
• Order details, purchased products, invoices, and transaction references.
• Information submitted through forms, support requests, or other communications.
• Website usage information such as browser type, device information, IP address, and approximate technical activity.
• Cookie and similar technology data where these technologies are enabled.

Payment credentials such as complete card numbers or payment authentication details are generally handled by the applicable payment provider rather than stored directly by Promptiva Shop.

03 How We Use Your Information

Personal information may be used for legitimate business and service purposes, including:

• Creating and managing customer accounts.
• Processing and confirming purchases.
• Delivering purchased digital prompts and related files.
• Sending order confirmations, receipts, delivery information, and important service messages.
• Providing customer support and resolving order-related issues.
• Maintaining website functionality and improving the shopping experience.
• Detecting suspicious activity, fraud, abuse, unauthorized transactions, or other security risks.
• Maintaining transaction records and meeting applicable legal, accounting, tax, and regulatory obligations.
• Communicating promotional information where permitted and where applicable consent or preference requirements have been satisfied.

04 Orders & Digital Product Delivery

Promptiva Shop sells digital products. When you place an order, information associated with the transaction may be processed to verify the purchase and provide access to the purchased AI prompt products.

Depending on the store configuration, digital products may be delivered through your account, an order confirmation page, email delivery, or another electronic delivery method.

We may retain order and delivery records for legitimate business purposes, including customer support, accounting, transaction verification, dispute handling, fraud prevention, and compliance obligations.

05 Payment Processing

Promptiva Shop may use third-party payment providers, including PayPal, to process customer payments. Payment providers may collect and process personal, transaction, and payment-related information according to their own privacy policies and applicable legal requirements.

Promptiva Shop does not intentionally request or require customers to submit complete payment card credentials through ordinary website content, email, support messages, or other channels outside the applicable payment process.

Transaction information may be used to confirm payment status, fulfill an order, provide customer support, prevent fraud, resolve disputes, and meet legal or financial recordkeeping requirements.

06 Cookies & Analytics

Promptiva Shop may use cookies, local storage, pixels, analytics tools, or similar technologies to support website functionality and understand how visitors interact with the store.

• Essential technologies may support login, shopping cart, checkout, security, and other core functions.
• Preference technologies may remember selected settings or improve usability.
• Analytics technologies may provide aggregated information about website usage and performance.
• Security technologies may help detect suspicious behavior, abuse, or automated attacks.

Your browser may provide controls for managing or restricting cookies. Disabling certain technologies may affect some website functionality.

07 When Information May Be Shared

Promptiva Shop does not treat customer information as a product for sale. Information may be disclosed when reasonably necessary to operate the website, provide services, complete transactions, or comply with legal obligations.

• Payment processors and financial service providers involved in transactions.
• Hosting, security, email, analytics, and technical service providers that support store operations.
• Professional or operational service providers where access is necessary for legitimate business purposes.
• Government authorities, regulators, courts, or other parties where disclosure is required or permitted by applicable law.
• Relevant parties when necessary to investigate fraud, security incidents, abuse, unauthorized activity, or legal claims.
• Successors or transaction participants in connection with a lawful business transfer, merger, restructuring, or sale of relevant assets.

Service providers receiving information for operational purposes are expected to handle such information in accordance with applicable contractual, security, and legal requirements.

08 Data Security

Promptiva Shop uses reasonable administrative, technical, and organizational measures intended to protect personal information against unauthorized access, misuse, alteration, disclosure, or loss.

Security measures may include access controls, secure website connections, authentication protections, limited administrative access, service-provider safeguards, and monitoring designed to identify suspicious activity.

No internet transmission, website, storage system, or electronic service can be guaranteed to be completely secure. For this reason, customers should use appropriate security practices when creating accounts and interacting with online services.

09 Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by applicable law.

Order records, payment references, invoices, customer communications, and related transaction information may be retained for accounting, tax, compliance, fraud prevention, dispute resolution, customer support, and other legitimate business purposes.

When information is no longer reasonably required, it may be deleted, anonymized, or otherwise handled in accordance with applicable retention requirements and operational limitations.

10 Your Privacy Rights

Depending on your location and applicable privacy laws, you may have rights relating to the personal information we hold about you.

• Request access to certain personal information.
• Request correction of inaccurate or incomplete information.
• Request deletion of information where legally applicable.
• Request restriction or object to certain processing activities where applicable.
• Withdraw consent where processing is based on consent.
• Manage certain marketing communication preferences.
• Request information about how your personal data is processed and shared.

Some rights may be subject to legal exceptions, identity verification, legitimate business requirements, transaction obligations, or applicable record-retention rules.

11 Third-Party Services & AI Platforms

Promptiva Shop may rely on third-party services to operate its ecommerce infrastructure, process payments, send transactional communications, provide security, measure website performance, or support other store functions.

AI platforms referenced in Promptiva Shop products, examples, guides, or product descriptions are independent third-party services. Promptiva Shop does not control how those platforms collect, process, store, or use data submitted directly to them.

Customers should review the privacy policies, terms, and data practices of any third-party AI platform before entering personal, confidential, or sensitive information into that platform.

12 Changes to This Privacy Policy

Promptiva Shop may update this Privacy Policy when our website, services, payment methods, technology, legal requirements, or data practices change.

Updated versions may be published on this page. Continued use of the website after an updated Privacy Policy becomes available may be subject to the revised terms to the extent permitted by applicable law.

Nothing in this Privacy Policy is intended to exclude or limit rights or protections that cannot lawfully be excluded or limited under applicable consumer or data protection laws.